Return and Refund Policy
Effective Date: 20 July 2025
At MYSTERDIGITAL, we specialize in providing digital products (ebooks, software, memberships, templates, bundles, and more). Please read our policy carefully before making a purchase.
1. No Returns
- Since all our products are digital and instantly delivered, we do not accept returns of any kind.
- Once a product has been purchased and accessed/downloaded, it cannot be returned.
2. No Refunds
- Due to the nature of digital content, all sales are final.
- We do not issue refunds after the purchase has been completed, as customers gain immediate access to the digital product.
3. Duplicate Purchase
- If you are accidentally charged twice for the same product, please contact us within 48 hours of the duplicate transaction.
- After verification, we will issue a refund for the duplicate charge.
4. Failed or Incomplete Transactions
- If you are charged but do not receive access to your purchased product due to a technical issue, contact us immediately with payment proof.
- We will ensure that you receive the product you paid for or process a refund if delivery cannot be completed.
5. Contact Us
For any concerns regarding payments, failed downloads, or duplicate charges, please reach out:
📧 Email: support@mysterdigital.com
🌐 Website: www.mysterdigital.com